What is your favourite pastime?
In my free time, I love reading, whether that’s an autobiography, a crime thriller or anything in between. I’m also a big film and TV fan, particularly when it comes to comedy, and I spend plenty of evenings enjoying my favourite sitcoms. If I had to choose one, Stath Lets Flats would definitely be at the top of the list.
Role at Prospect
I recently joined Prospect in an administrative role and support clients throughout the mortgage application process. From helping to gather the necessary documentation to answering questions along the way, I’m here to assist both our clients and advisers to ensure everything progresses as smoothly as possible.
Being involved throughout the journey allows me to see first-hand the difference that good communication and support can make, helping clients feel informed and confident at every stage of the process.
What do you like best about your role?
What I enjoy most about my role is being involved in the mortgage journey from beginning to end and helping clients work towards their goals. Whether someone is buying their first home, moving house or reviewing their existing mortgage arrangements, it’s rewarding to know I’ve played a part in helping them get there.
One of the highlights of the role is being able to share the news that a mortgage offer has been received. Knowing how much that moment means to our clients makes it a particularly rewarding part of the job and a reminder of why we do what we do.