How We Work With You
Prospect Mortgage Services provide independent, sound and honest advice for your mortgage and protection needs.
We appreciate that life is often hectic and that many of our customers lead busy and varied lives. As such, meeting during regular nine to five hours is not always possible. Therefore, Prospect Mortgage Services are set up to be able to work with you in a variety of different ways:
Face to Face
Meeting with people face to face can really help build a relationship. It helps customers get to know us and how we work and it helps us to really get to know a person’s needs and preferences. You can arrange an appointment with our advisers at a time and date convenient to you. We would invite you to come to our offices, have a cup of tea, and talk through your objectives and requirements on a no-fee, no-obligation basis.
Telephone or Video Call
We realise that many people due to their location or busy schedules do not have the opportunity to necessarily meet with us face to face here at our offices. We conduct business remotely on a regular basis. We can do this via a telephone appointment or video conference call. Again, this will enable you to ask any questions you might have and enable one of our Advisers to listen to your objectives and discuss potential options with you.. Documents can be shared securely through our Client Portal and for many this is a really convenient method of arranging a mortgage, when it is not possible to physically meet on a face to face basis.
The Online Mortgage Journey
For those of us who are keen to do their own research or who happen to be gathering information at a time when others are not working then please check out our Online Mortgage Journey which will provide you with an idea of the potential arrangements open to you and the related costs. You can even take the next step and begin the Decision in Principle process by setting up an account on our secure Client Portal, where you can begin to share docuemnts and complete a more detailed Mortgage Fact Find – both of which will be required for a Decision in Principle to be generated for you.
How much will it cost to work with us?
We have just a few flat fees so you know how much our service will cost you upfront. There are no hidden charges or additional extras that will be added on later.
| Standard Residential or Buy to Let (BTL) Purchase Application | £499 |
| Standard Residential or Buy to Let (BTL) Remortgage Application | £499 |
| Equity Release / Lifetime Mortgage | £799 |
| Any Non-standard Application (e.g. Self-Build / Debt Consolidation / Second Charge / Bridging / Semi-Commercial) | £549 |
| Further Advance Only | £399 |
| Shared Ownership or Help to Buy/First Homes Purchase or Remortgage | £499 |
| Product Transfer (for existing customers) | No fee |
Book an appointment
Use the Book Now button to arrange to speak to an adviser
Please note that our advisers can often accommodate an appointment out of office times, if notice is given (weekday evening or Saturday)