What is your favourite pastime?
In my spare time, you’ll usually find me out for dinner trying new places across the Island or enjoying a BBQ with family and friends down at Freshwater Bay. I love making the most of everything the Isle of Wight has to offer, whether that’s discovering somewhere new to eat or spending time outdoors by the coast.
Role at Prospect
I joined Prospect in 2022 as a Mortgage Administrator, having previously worked in the lettings industry. Since then, my role has grown to include supporting new members of the team as they develop their skills, build confidence and learn how to deliver the high standard of service our clients expect.
Working closely with both clients and advisers, I help ensure the mortgage process runs as smoothly as possible, providing support throughout each stage of the journey.
What do you like best about your role?
What I enjoy most about my role is being able to guide clients through the mortgage process and help make something that can feel complex much clearer and more manageable.
It’s rewarding to know that I can help take some of the stress out of the process, giving clients confidence and reassurance as they work towards their goals. I also enjoy supporting newer members of the team and seeing them grow in their roles, knowing we’re all working together to provide the best possible experience for our clients.